AI and agents
AI that does real work inside your business, and shows its working.
LLM applications, assistants and agents that answer from your own documents and data, take actions in your systems, and hand over to a person when they should.
What we do
What this covers.
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Assistants and chatbots
Support, sales and internal assistants that answer from your content and cite their sources.
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AI agents
Agents that read, decide and act: triaging tickets, updating records, drafting replies, with guardrails and approval steps.
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Document AI
Extraction and summaries from contracts, invoices, reports and forms, checked against rules before anything is saved.
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Automation
Multi-step workflows that combine AI with your existing systems, so routine work moves without someone pushing it.
Typical projects
The kind of work we take on.
- A support assistant that resolves common questions and hands over the rest
- An internal knowledge assistant over policies and manuals
- Invoice or contract extraction into your ERP
- An agent that triages inbound email and drafts replies for review
- Lead qualification on your website
- Meeting and report summaries delivered to the right people
Technology
Typical stack.
How we work
Small steps, each with a clear decision.
Discover
A short discovery to agree the problem, the users and what a good result looks like.
Pilot
A working first version on your real data or with real users, at a fixed scope and price.
Build
If the pilot earns it, the full system, released in small steps your team can try.
Run or hand over
We keep it running and improving, or hand it over with the code and documentation.
Ready-made solutions
Start from something we have already built.
Where one fits, a ready-made solution gets a project to a working first version sooner.
Questions
What people ask first.
Which AI models do you work with?
Claude and other models on Amazon Bedrock, OpenAI models on Azure OpenAI, and Google Gemini on Vertex AI. We choose per job, on cost, speed, quality and where your data needs to stay.
How do you stop it making things up?
Answers are built from retrieved passages and show their sources. When the content does not cover a question, the assistant says so and hands over.
Is our data used to train models?
No. Neither we nor AWS Bedrock use your prompts or documents to train models.
Other services
Everything else we build.
Web and app development
Customer portals, internal tools, dashboards and mobile apps, designed with your team and built to run in production. When off-the-shelf software almost fits, we build the part that makes it fit.
ExploreData engineering and analytics
Pipelines that bring your data together, warehouses modelled around your business, checks that catch bad data early, and dashboards and forecasts people actually use.
ExploreCloud: AWS, Azure and Google Cloud
Setup, migration, cost reviews, serverless architecture and DevOps on AWS, Microsoft Azure and Google Cloud, or whichever platform you already run, with AWS as our deepest specialism.
ExploreProduct discovery and brainstorming
Workshops, ideation, prototypes and roadmaps for new software and AI ideas, so you know what to build first, what it will cost and what can wait.
ExploreStart with a conversation
Tell us what's slowing your operation down.
A 30-minute call with the people who would build it. You leave knowing whether a pilot makes sense, and what it would cover.